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We’re thrilled to launch a new blog format – tech talks with remarkable IT professionals, entrepreneurs, and thought leaders across industries who also happen to be QAwerk clients.

In this interview, Jonathan Pass, COO of Magic Mountain, will look back on the journey the Magic Mountain team has taken to be where they’re right now. He talks about the product concept, what works and what doesn’t, where the fitness app development is headed, and shares a ton of other valuable insights. So stay tuned!

We’re thrilled to launch a new blog format – tech talks with remarkable IT professionals, entrepreneurs, and thought leaders across industries who also happen to be QAwerk clients.

In this interview, Jonathan Pass, COO of Magic Mountain, will look back on the journey the Magic Mountain team has taken to be where they’re right now. He talks about the product concept, what works and what doesn’t, where the fitness app development is headed, and shares a ton of other valuable insights. So stay tuned!

We’re thrilled to launch a new blog format – tech talks with remarkable IT professionals, entrepreneurs, and thought leaders across industries who also happen to be QAwerk clients.

In this interview, Jonathan Pass, COO of Magic Mountain, will look back on the journey the Magic Mountain team has taken to be where they’re right now. He talks about the product concept, what works and what doesn’t, where the fitness app development is headed, and shares a ton of other valuable insights. So stay tuned!

True Cost of Bugs in Mobile Apps

Before we jump straight into examples of popular bugs, let’s rewind a bit and remind ourselves why bugs matter and what damage they can inflict if left unattended. Yes, we all know bug-free products do not exist; even the coolest companies struggle with bugs. However, what distinguishes a remarkable company from a mediocre one is the number and severity of bugs in their software and their willingness to invest in continuous quality assurance.

It is estimated that software bugs cost the US economy some 2.5 trillion dollars each year. Let’s dive deeper into what factors contribute to this horrendous number.

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High Customer Churn

Customers churn for many reasons, yet if we look closely into mobile app usage data, it all becomes clear. Smartphone users don’t just abandon an app on a whim; their choices are rational and motivated by some tangible benefits. For instance, about 40% of US-based mobile users will uninstall an app if it has too many software issues and go to a competitor that has polished their product, made it intuitive, and battery-friendly.

What’s even more nerve-wracking for mobile app creators is that they have about one month to fix all the glitches before about 60% of their customers churn. And that first impression, yes, it matters, especially considering 25% of mobile apps are used only once! What statistic is missing is how many bugs the user can tolerate, but you certainly don’t want to be the one gathering this data and turning your consumers into beta testers.

Video Testimonial for QAwerk from Sassoon Scheepers, Product Owner at Zazu Africa
— Please introduce yourself.

— Sure. I suppose a fanatic is one of those strange words. I mean, I love sport, I love all types of sport. I love playing sports, watching sports. Primarily in the space that we’re talking about here is that I grew up playing sports every single day – rugby, running, cycling, swimming.

And then kind of as I got older, although I still loved sports, the opportunities to play it and kind of partake in sport and exercise dropped down a bit. So I still think I stayed fanatic about it and I love watching it. But what I then found is the reason that we started Magic Mountain and building the app that we did is just trying to get more people back into being able to have that fun and enjoyment they had as kids. And then ultimately get healthier and fitter and lead healthier and happier lives.

— Magic Mountain is not your typical fitness app. What makes you stand out?

— What about having fun? You know, primarily a lot of fitness apps are fantastic and are very well geared towards the kind of people who are already doing fitness, already playing sports. They tend to be heavily statistical. And, you know, I’m a geek. I love all that.

I love kind of seeing my ranking leaderboards and understanding, like how fast I run, how far I run. But actually also what I just want to do is be able to have fun with my friends and that’s what Magic Mountain really is unique. You know, using a kind of group psychology, positive kind of peer pressure really means that you don’t feel like you’re doing a lot of exercise and actually in fact you are doing lots. You’re specifically doing a lot more than you would have done if you weren’t using something like Magic Mountain.

— Have you ever used a fitness app other than Magic Mountain? What was the experience like?

— Yes, good question. Yes, I have used hundreds. Primarily in my personal life, but also in testing and reviewing things for Magic Mountain. And I still use them. I still use all the fitness apps. I won’t name names now, but under certain circumstances, other fitness apps work very well. If you are very heavily into your statistics, you do want to know how fast you are running at a certain point or how far, then other apps are great.

But what they don’t have, and what we really bring to that kind of ecosystem, it’s the fun side. It’s being with your friends, being able to talk to them, have mini challenges and to really celebrate each other’s achievements, you know, everything’s positive in Magic Mountain. It’s all about having fun, laughing with your friends and then kind of unconsciously even just going out and doing a little bit more. And that’s why we’re different.

And other apps, as I said, there are some great ones out there, and they’re fantastic for what they do, but they’re not as much fun.

Crashes & Freezes

But what they don’t have, and what we really bring to that kind of ecosystem, it’s the fun side. It’s being with your friends, being able to talk to them, have mini challenges and to really celebrate each other’s achievements, you know, everything’s positive in Magic Mountain. It’s all about having fun, laughing with your friends and then kind of unconsciously even just going out and doing a little bit more. And that’s why we’re different.

And other apps, as I said, there are some great ones out there, and they’re fantastic for what they do, but they’re not as much fun.

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But what they don’t have, and what we really bring to that kind of ecosystem, it’s the fun side. It’s being with your friends, being able to talk to them, have mini challenges and to really celebrate each other’s achievements, you know, everything’s positive in Magic Mountain. It’s all about having fun, laughing with your friends and then kind of unconsciously even just going out and doing a little bit more. And that’s why we’re different.

And other apps, as I said, there are some great ones out there, and they’re fantastic for what they do, but they’re not as much fun.

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But what they don’t have, and what we really bring to that kind of ecosystem, it’s the fun side. It’s being with your friends, being able to talk to them, have mini challenges and to really celebrate each other’s achievements, you know, everything’s positive in Magic Mountain. It’s all about having fun, laughing with your friends and then kind of unconsciously even just going out and doing a little bit more. And that’s why we’re different.

And other apps, as I said, there are some great ones out there, and they’re fantastic for what they do, but they’re not as much fun.

Test Universal TPL

But what they don’t have, and what we really bring to that kind of ecosystem, it’s the fun side. It’s being with your friends, being able to talk to them, have mini challenges and to really celebrate each other’s achievements, you know, everything’s positive in Magic Mountain. It’s all about having fun, laughing with your friends and then kind of unconsciously even just going out and doing a little bit more. And that’s why we’re different.

And other apps, as I said, there are some great ones out there, and they’re fantastic for what they do, but they’re not as much fun.

With Orderstep we needed some help to do a UI frontend which had been developed in Figma. It was a pleasure for us to work with Redwerk team. We shared ideas and possibilities and finally made the agreement and budget. And everything was delivered within time and budget. And the quality is top notch. So far not a single bug found after the initial QA. It has made the choice easy for me where we have to go next time we need some extra hands!

Lars Olafsson, Founding Partner at Orderstep

Lars Olafsson, Founding Partner at Orderstep

Redwerk provided a professional level of services, that were tailored to the needs that were required by us and discussed with them. They provided professional, experienced members of their team to work on our project. This team spanned a variety of different aspects of front-end and back-end software development. This allowed them to produce a very insightful report that will have positive outcomes for the future development of our platform. Redwerk provided a service that was extremely well managed and is competitive across the software development market. Redwerk was adaptable and provided a punctual and extremely easy team to work with. I would highly recommend them and be happy to work with them again in the future.

Yves Du Toit, Bioinformatician at Oxford Genetics Ltd

But what they don’t have, and what we really bring to that kind of ecosystem, it’s the fun side. It’s being with your friends, being able to talk to them, have mini challenges and to really celebrate each other’s achievements, you know, everything’s positive in Magic Mountain. It’s all about having fun, laughing with your friends and then kind of unconsciously even just going out and doing a little bit more. And that’s why we’re different.

And other apps, as I said, there are some great ones out there, and they’re fantastic for what they do, but they’re not as much fun.

Issues with Buttons and Links

But what they don’t have, and what we really bring to that kind of ecosystem, it’s the fun side. It’s being with your friends, being able to talk to them, have mini challenges and to really celebrate each other’s achievements, you know, everything’s positive in Magic Mountain. It’s all about having fun, laughing with your friends and then kind of unconsciously even just going out and doing a little bit more. And that’s why we’re different.

And other apps, as I said, there are some great ones out there, and they’re fantastic for what they do, but they’re not as much fun.

But what they don’t have, and what we really bring to that kind of ecosystem, it’s the fun side. It’s being with your friends, being able to talk to them, have mini challenges and to really celebrate each other’s achievements, you know, everything’s positive in Magic Mountain. It’s all about having fun, laughing with your friends and then kind of unconsciously even just going out and doing a little bit more. And that’s why we’re different.

And other apps, as I said, there are some great ones out there, and they’re fantastic for what they do, but they’re not as much fun.

But what they don’t have, and what we really bring to that kind of ecosystem, it’s the fun side. It’s being with your friends, being able to talk to them, have mini challenges and to really celebrate each other’s achievements, you know, everything’s positive in Magic Mountain. It’s all about having fun, laughing with your friends and then kind of unconsciously even just going out and doing a little bit more. And that’s why we’re different.

And other apps, as I said, there are some great ones out there, and they’re fantastic for what they do, but they’re not as much fun.

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